| Sažetak | Predmet moga rada je Elektroničko uredsko poslovanje, bazirala sam se na uvođenju elektroničkog uredskog poslovanja u javne službe. Javna služba koju sam uzela za primjer je Hrvatski zavod za zdravstveno osiguranje, razlog tomu je što sam tamo odradila jednu godinu vježbeničkog staža, te sam bila upoznata s njihovim načinom rada. Elektroničko uredsko poslovanje nastaje kao spoj uredskog poslovanja i informacijske tehnologije. Elektroničko uredsko poslovanje predstavlja jedinstveni model za upravljanje, razmjenu i čuvanje elektroničkih isprava i dokumenata uz podršku informacijsko-komunikacijske tehnologije. Elektroničko uredsko poslovanje možemo definirati još kao i spoj informatike i prava, odnosno javne uprave i informatike. Krenula sam od povijesnih dijelova odnosno faza razvoja, kada se informatika uopće pojavljuje u pravu, zatim kakav utjecaj je informatika imala na pravo i obrnuto. Zaključila sam da je informatika u javnoj upravi mnogo doprinijela, brže, efikasnije i na lakši način se dolazi do informacija. Nestaje papirnati oblik, stvaraju se novi sustavi koji pohranjuju podatke i čuvaju ih. Republika Hrvatska je uložila mnogo u projekte koji su uspješno provedeni. Izrađene su Strategije za informatizaciju Republike Hrvatske, mnogo novca je uloženo u edukaciju i informatičko obrazovanje službenika, slijedimo primjer Europe. Razvojem informatike u javnim službama građanin postaje nositelj prava na prisutp informacijama, ali također građanin i daje informacije i podatke organima državne uprave i javnim službama, možemo reći da je to dvostrani proces. Informiranje na relaciji državna uprava građanin, isto tako i tijela međusobno razmjenjuju podatke putem IT mreže. Uvođenje informatike u uredsko poslovanje i rad javnih službi, veliki je napredak i korak za čovjeka. Informatika u uredskom poslovanju ima i prednosti i nedostatke. Prednost je u tome što građani i javnopravna tijela lakše, brže, efikasnije, učinkovitije i na ekonomičniji način dolaze do informacije, ali kao što sve ima prednost tako ima i mane. Jedna od mana je zaštita tajnosti podataka, naravno svi podaci su zaštićeni, ali u današnje vrijeme razvoj informatike je na velikoj razini, svima je dostupan internet, postoje stručnjaci koji pomažu u razvoju, ali ima i onih koji ugrožavaju razvoj informatike raznovrsnim virusima, hakiranjem, također može dođi i do pada sustava. Možemo reći čovjek je sam sebi prepreka, neki od službenika nisu spremni na educiranje i osposobljavanje, također neki od građana nemaju pristup internetu, ali zato mogu zatražiti pomoć u tijelu državne i javne uprave od koga trebaju informaciju. |
| Sažetak (engleski) | The subject of my work is Electronic Office Business, I was relying on the introduction of electronic office business in the public service. The public service I took for example was the Croatian Institute for Health Insurance, which is why I did one year of internship, and I was familiar with their way of working. Electronic office business is a combination of office business and information technology. Electronic office business represents a unique model for managing, exchanging and storing electronic documents and documents with support of information and communication technology. Electronic office business can be defined as a combination of information technology and law, ie public administration and information technology. I started off from the historical parts or stages of development, when the information technology was right at all, then what kind of influence did IT have in the right and vice versa. I concluded that IT in public administration has contributed a lot, faster, more efficiently and in an easier way information is obtained. A paper form is missing, new systems are created that store and store data. The Republic of Croatia has invested heavily in projects that have been successfully implemented. Strategies for the Computerization of the Republic of Croatia have been created, a lot of money has been invested in education and informatics education, followed by an example of Europe. With the development of IT in public services, the citizen becomes the holder of the right to information, but also a citizen and provides information and data to state administration bodies and public services, we can say that this is a two-sided process. Information on the relationship between the state administration and the citizen, as well as the bodies, exchange information between the IT network. Introducing IT into office operations and the work of public services is a major step forward and step for a man. Information technology in office business has advantages and disadvantages. The advantage is that citizens and public bodies are easier, faster, more efficiently, more efficiently and more economically to come up with information, but as all has the advantage, there are also disadvantages. One of the drawbacks is the protection of data confidentiality, of course all data is protected, but at present the development of information technology is at a high level, everyone is available to the Internet, there are experts who help in development, but there are also those who endanger the development of information technology through various viruses, hacking, it can also come down to the fall of the system. We can say that man is an obstacle to himself, some of his staff are not ready to educate and educate, some of the citizens do not have access to the Internet, but they can ask for help from the state and public administration bodies who need information. |
