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master's thesis
Fenomen "sagorijevanja na poslu" kod socijalnih radnika
2024. urn:nbn:hr:132:594412
Cerjak, Anamarija
Josip Juraj Strossmayer University of Osijek
Faculty of Law Osijek
Institute of Civil and Family Law and Legal Tradition
Chair of Family Law

Cite this document

Cerjak, A. (2024). Fenomen "sagorijevanja na poslu" kod socijalnih radnika (Master's thesis). Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Law Osijek. Retrieved from https://urn.nsk.hr/urn:nbn:hr:132:594412

Cerjak, Anamarija. "Fenomen "sagorijevanja na poslu" kod socijalnih radnika." Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Law Osijek, 2024. https://urn.nsk.hr/urn:nbn:hr:132:594412

Cerjak, Anamarija. "Fenomen "sagorijevanja na poslu" kod socijalnih radnika." Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Law Osijek, 2024. https://urn.nsk.hr/urn:nbn:hr:132:594412

Cerjak, A. (2024). 'Fenomen "sagorijevanja na poslu" kod socijalnih radnika', Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Law Osijek, accessed 05 April 2025, https://urn.nsk.hr/urn:nbn:hr:132:594412

Cerjak A. Fenomen "sagorijevanja na poslu" kod socijalnih radnika [Master's thesis]. Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Law Osijek; 2024 [cited 2025 April 05] Available at: https://urn.nsk.hr/urn:nbn:hr:132:594412

A. Cerjak, "Fenomen "sagorijevanja na poslu" kod socijalnih radnika", Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Law Osijek, Osijek, 2024. Available at: https://urn.nsk.hr/urn:nbn:hr:132:594412

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Metadata
TitleFenomen "sagorijevanja na poslu" kod socijalnih radnika
Title (english)The phenomen of "burn out at work" among social workers
AuthorAnamarija Cerjak
MentorJosip Berdica (mentor)
Committee memberNataša Lucić (predsjednik povjerenstva)
Committee memberBranka Rešetar (član povjerenstva)
Committee memberJosip Berdica (član povjerenstva)
GranterJosip Juraj Strossmayer University of Osijek
Faculty of Law Osijek
(Institute of Civil and Family Law and Legal Tradition)
(Chair of Family Law)
Osijek
Defense date and country2024-09-23, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Social Activities
Abstract
Fenomen sagorijevanja na poslu, »burnout«, predstavlja ozbiljan problem među socijalnim radnicima, često proizlazeći iz dugotrajnog stresa i emocionalne iscrpljenosti uzrokovane radnim zahtjevima i nedostatkom resursa za suočavanje s njima. Socijalni radnici, koji se svakodnevno susreću s emocionalno zahtjevnim situacijama poput obiteljskih kriza, siromaštva, zlostavljanja ili bolesti, izloženi su visokom riziku od razvoja sindroma sagorijevanja zbog intenzivnog emocionalnog angažmana i izazova... More u njihovom radu. Ključne značajke sindroma sagorijevanja u kontekstu socijalnih radnika uključuju tri osnovne dimenzije premaMaslach i Jacksonovom modelu: emocionalnu iscrpljenost, depersonalizaciju i smanjeni osjećaj osobne postignuća. Posljedice sindroma sagorijevanja za socijalne radnike mogu biti ozbiljne, uključujući povećanu incidenciju mentalnih i fizičkih zdravstvenih problema poput depresije, anksioznosti, nesanice i srčanih bolesti. Također, sagorijevanje negativno utječe na radnu učinkovitost, što može rezultirati povećanim brojem grešaka u radu i smanjenjem kvalitete pruženih usluga korisnicima. Strategije za prevenciju i smanjenje sagorijevanja među socijalnim radnicima uključuju implementaciju sustava podrške kao što su supervizija, edukacija o samopomoći, promicanje radnog okruženja koje potiče dobrobit zaposlenika te osiguravanje adekvatnih resursa za obavljanje posla. Važno je kontinuirano praćenje radnih uvjeta i implementacija intervencija koje teže ka smanjenju faktora rizika i jačanju zaštitnih čimbenika kako bi se osiguralo dugoročno zdravlje i zadovoljstvo socijalnih radnika, kao i kvalitetna skrb i podrška korisnicima socijalne skrbi. Less
Abstract (english)
Burnout is a serious problem among social workers, often resulting from long-term stress and emotional exhaustion caused by work demands and a lack of resources to cope with them. Social workers, who daily face emotionally demanding situations such as family crisis, poverty, abuse or illness, are exposed to a high risk of burnout due to intense emotional involvement and challenges in their work. Key features of burnout in the context of social workers include three basic dimensions according... More to Maslach and Jackson's model: emotional exhaustion, depersonalization, and a diminished sense of personal accomplishment. The consequences of burnout for social workers can be serious, including an increased incidence of mental and physical health problems such as depression, anxiety, insomnia and heart disease. Also, burnout has a negative effect on work efficiency, which can result in an increased number of work errors and a decrease in the quality of services provided to users. Strategies for preventing and reducing burnout among social workers include implementing support systems such as supervision, self-help education, promoting a work environment that promotes employee well-being, and providing adequate resources to perform the job. It is important to continuously monitor working conditions and implement interventions aimed at reducing risk factors and strengthening protective factors in order to ensure the long-term health and satisfaction of social workers, as well as quality care and support for social welfare beneficiaries. Less
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:132:594412
Study programmeTitle: Graduate Study Programme of Social Work
Study programme type: university
Study level: graduate
Academic / professional title: sveučilišni/a magistar/magistra socijalnog rada (sveučilišni/a magistar/magistra socijalnog rada)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2024-12-02 14:58:44
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