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master's thesis
Alternativno rješavanje potrošačkih sporova
2019. urn:nbn:hr:132:954912
Stilinović, Jurja
Josip Juraj Strossmayer University of Osijek
Faculty of Law Osijek
Chair of Civil Law

Cite this document

Stilinović, J. (2019). Alternativno rješavanje potrošačkih sporova (Master's thesis). Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Law Osijek. Retrieved from https://urn.nsk.hr/urn:nbn:hr:132:954912

Stilinović, Jurja. "Alternativno rješavanje potrošačkih sporova." Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Law Osijek, 2019. https://urn.nsk.hr/urn:nbn:hr:132:954912

Stilinović, Jurja. "Alternativno rješavanje potrošačkih sporova." Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Law Osijek, 2019. https://urn.nsk.hr/urn:nbn:hr:132:954912

Stilinović, J. (2019). 'Alternativno rješavanje potrošačkih sporova', Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Law Osijek, accessed 20 December 2024, https://urn.nsk.hr/urn:nbn:hr:132:954912

Stilinović J. Alternativno rješavanje potrošačkih sporova [Master's thesis]. Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Law Osijek; 2019 [cited 2024 December 20] Available at: https://urn.nsk.hr/urn:nbn:hr:132:954912

J. Stilinović, "Alternativno rješavanje potrošačkih sporova", Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Law Osijek, Osijek, 2019. Available at: https://urn.nsk.hr/urn:nbn:hr:132:954912

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Metadata
TitleAlternativno rješavanje potrošačkih sporova
Title (english)Alternative consumer dispute resolution
AuthorJurja Stilinović
MentorPaula Poretti (mentor)
Committee memberVjekoslav Puljko (predsjednik povjerenstva)
Committee memberAna Đanić Čeko (član povjerenstva)
Committee memberPaula Poretti (član povjerenstva)
GranterJosip Juraj Strossmayer University of Osijek
Faculty of Law Osijek
(Chair of Civil Law)
Osijek
Defense date and country2019-09-30, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Law
Civil Law and Civil Procedural Law
Abstract
Alternativno rješavanje potrošačkih sporova doprinosi jačanju zaštite potrošača kako na nacionalnoj, tako i na međunarodnoj razini kroz svoje mehanizme koji su usmjereni na brz, jeftin, fleksibilan i jednostavan način rješavanja sporova. Cilj ovog rada je prikazati razvoj i mehanizme zaštite potrošača u Republici Hrvatskoj na koji je značajan utjecaj imalo Vijeće Europe i Europska Unija. Tijekom postupka pristupanja Republike Hrvatske Europskoj Uniji kroz postupno usklađivanje nacionalnog zakonodavstva s pravnom stečevinom Europske Unije, Republika Hrvatska usvojila je brojne pravne akte. Na području alternativnog rješavanja potrošačkih sporova proces usklađivanja rezultirao je donošenjem Zakona o alternativnom rješavanju potrošačkih sporova 2016. godine kao i mogućnošću online rješavanja potrošačkih sporova kojima se doprinosi višoj razini zaštite potrošačkih prava.
Abstract (english)
Alternative consumer dispute resolution contributes to strengthening consumer protection, both nationally and internationally, through it`s mechanisms that focus on a fast, inexpensive, flexible and easy way to resolve disputes. The aim of this paper is to outline the development and mechanisms of consumer protection in the Republic of Croatia, which have been significantly influenced by the Council of Europe and the European Union. During the process of accession of the Republic od Croatia to the European Union through the gradual harmonization of national legislation with the acquis communautaire, the Republic of Croatia adopted a number of legal acts. In the field of alternative consumer dispute resolution the harmonization resulted in the adoption of the Consumer Dispute Resolution Act 2016. as well as introduction of the possibility of online consumer dispute resolution, which contribute to a higher level of protection of consumer rights.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:132:954912
Study programmeTitle: Law
Study programme type: university
Study level: integrated undergraduate and graduate
Academic / professional title: magistar/magistra prava (magistar/magistra prava)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2020-02-20 12:11:53