Parents of children with developmental disabilities are faced with numerous challenges and high levels of stress. The birth of a child with developmental disabilities requires parents to acquire new knowledge and skills, search for adequate medical assistance and other forms of support that will help them in new circumstances such as increased material expenses, the need to reorganize time and commitment to care for the child. The need to give up one's career often happens, partner relationships experience their own transformation, and family life adapts to the child's needs as parents balance between parental, partner and work roles. Because of all of the above, parents need the support and help of society, institutions, and the local communities where they live, as well as families and their immediate environment. Rights and services arising from various laws and legal documents are a form of help and support provided by a formal support system that includes various institutions and services, and the local community provides support with various contents and services aimed at children with disabilities. Family support is usually of an emotional as well as material nature. The goal of this research was to gain insight into the experience of parents of children with developmental disabilities regarding satisfaction with rights and services in the community, and the purpose is to collect data in the process of representing parents of children with developmental disabilities and to create guidelines to increase the quality of life of children with developmental disabilities. The research was conducted using a qualitative method of data collection and analysis, and the data was collected through a semi-structured interview. The results showed the dysfunctionality of the system in which parents encounter numerous difficulties in exercising their rights and services, the absence of sensitivity and support for children with disabilities and their parents by experts, the lack of content in the community that would meet the needs and interests of children with developmental disabilities and their parents. On the basis of the obtained results and within the framework of the representation of parents of children with developmental disabilities, guidelines were adopted that, by implementing them into social policies and programs, could serve to improve the quality of life of children with disabilities and their families.